PRESCRIPTION POLICY

Yes, our medical & psychiatric providers can send a prescription straight to your local pharmacy, when medically necessary.
MeMD's medical team is made up of board-certified physicians, nurse practitioners, and physician assistants who are licensed to practice medicine in your state. They can diagnose, treat and prescribe medication when medically necessary. When you request a visit, we’ll ask you for your preferred pharmacy, and even help you to find one that's 24/7. 

Our medical providers are able to prescribe a wide range of drugs, which can be useful for treating infections, allergies and other minor health concerns.

 

MeMD medical providers do not prescribe elective medications, certain anticonvulsants, narcotic pain relievers, or other drugs listed as controlled substances by the U.S. Drug Enforcement Agency or regulated under State law. Review the DEA Controlled Substances Schedule if you are interested in a particular prescription and are uncertain if it is listed as a controlled substance.

Providers generally do not prescribe more than a 90-day refill within a 6-month period. MeMD consultations treat the majority of common medical conditions, however, a small number of cases require an in-person visit for complete care. Patients, please be informed that MeMD is not a replacement for your primary care physician or annual office check-ups.

Many ailments we treat are caused by infections, some of which are due to viruses or other pathogens, which do not respond to antibiotics. Antibiotics are only effective against bacterial infections and are not always the answer to infections. The more antibiotics are used when not medically necessary, the more likely bacteria become resistant to such medication, making future treatment of bacterial infections more difficult and expensive. As a result, your MeMD provider may present a treatment plan that includes symptom relief for non-bacterial infections, rather than a prescription for antibiotics.

 

Through our men’s and women’s health service lines you can consult with a medical provider for common men’s and women’s health conditions including but not limited to erectile dysfunction, hair loss, birth control and STIs. Please note, MeMD is not an online pharmacy. Prescriptions are submitted electronically and are available for purchase and pick-up at your local pharmacy or through a mail order pharmacy.

 

MeMD medical providers do not prescribe certain anticonvulsants, narcotic pain relievers, or other drugs listed as controlled substances by the U.S. Drug Enforcement Agency or regulated under State law. Review the DEA Controlled Substances Schedule if you are interested in a particular prescription and are uncertain if it is listed as a controlled substance.

 

If a MeMD medical provider determines that tests (e.g., laboratory tests, EKG, other diagnostic tests) are needed prior to prescribing the medication, the patient is responsible for following up in person for the tests.

 

Providers can prescribe up to a year supply of maintenance medications if you can supply proof of your most recent wellness/physical exam (within the year) and upload it to the chart for the provider’s review. If you are unable to supply proof of your most recent wellness/physical exam, the provider can write a short-term prescription of up to 3 months. Please note that prescriptions are written at the medical provider’s discretion – a small number of cases may require an in person visit for complete care.

 

With MeMD you can consult a psychiatric provider online and receive personalized treatment, including prescriptions when medically necessary. Please note, MeMD is not an online pharmacy. Prescriptions are submitted electronically and are available for purchase and pick-up at your local pharmacy or through a mail-order pharmacy.

 

Please note, refills for prescriptions by a prescribing provider outside of the MeMD network will not be honored. However, if an initial assessment has been completed by a MeMD prescribing provider, and the patient is actively following their medication regimen/treatment plan, the patient can request a medication management visit within the window of the original prescribing period. MeMD psychiatry visits treat the majority of common behavioral health issues, however, a small number of cases require an in-person visit for complete care. If a MeMD psychiatric provider determines that tests (e.g., laboratory tests, EKG, other diagnostic tests) are needed prior to prescribing the medication, the patient is responsible for following up in person for the tests.

 

MeMD providers will not prescribe elective medications, or other drugs listed as a controlled substance by the U.S. Drug Enforcement Agency or regulated under State Law. Review the DEA Controlled Substance Schedule if you are interested in a particular prescription and are uncertain if it is listed as a controlled substance. 

 

MeMD therapists do not prescribe medication but instead provide talk therapy to pinpoint your needs, establish a treatment plan and measure your progress.

 

Give us a call toll free: 1-855-636-3669

Refunds will not be issued to patients who request visits for mental illnesses or prescription refills that are in violation of the MeMD prescription policy.

MeMD is not an online pharmacy; your prescription will be sent to a local participating pharmacy for purchase and pick-up. You may download a copy of the medical provider’s visit summary for your records.

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*If this is a medical emergency or crisis situation, dial 911 immediately for assistance. 

Telemedicine is not appropriate for a medical, mental health, or behavioral health emergency. 

MeMD gives you access to online medical consultations (aka “online doctor visits”) with physicians, nurse practitioners, and physician assistants who can write prescriptions when medically necessary and permitted by state law. MeMD also gives you access to online counseling or talk therapy with behavioral health providers; however, therapists cannot write prescriptions. MeMD is not an online pharmacy, and medications cannot be purchased or dispensed from MeMD directly. MeMD is not a replacement for your primary care physician or annual doctor’s office visit. Subject to state regulations, MeMD is available nationwide with providers licensed to practice in your state who use video and/or audio technology.

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