COVID-19 Comeback Kit

MeMD Can Help You Build a Successful Return-to-Work Strategy

The COVID-19 pandemic has presented businesses with unprecedented challenges. After shutting down or adapting operations for months, Americans are getting back to work in a new world where health and safety must be paramount above all else.

At MeMD, we have built specialized plans to help businesses safely open their doors, meeting the medical and mental health needs of employees and their families.

How We Can Help Your Business

Immediate COVID-19 Screening & Treatment

We provide you with an online, on-demand telehealth solution enabling your workforce to get high-quality medical care 24/7/365, right from their homes. This includes screening and treatment options for COVID-19-related concerns, as well as routine medical conditions, keeping your team out of germ-filled waiting rooms.

Smart Short-Term Telehealth Solutions

To meet your immediate needs, we offer short-term telehealth solutions to jump start your return-to-work plan. Our solution can be up and running in as few as two days, enabling you to offer virtual screening and treatment services and implement workplace safeguards.

Disability Claims & FFCRA Compliance

Our providers are able to provide “work excuse” notes for COVID-19 (helping you, in turn, comply with the Families First Coronavirus Response Act) and complete the physician portion of an employee’s disability paperwork. They can also provide “release” notes to enable an employee to safely return-to-work after home isolation.

Effective Workplace Safeguards

  • Ready-to-Go Assessments: To help you mitigate uncertainty, we offer a CDC-guided symptom screener and vulnerable population assessment. These questionnaires can be completed on a computer or mobile device from home, any worksite or in the field, helping employers assess who is ready to return to work or visit a facility. Depending on your needs, the questionnaires can be issued periodically or on a daily basis to employees, visitors, vendors and others who need access to a business.
  • Population Testing: We offer clinical evaluations for potential COVID-19 testing, including PCR virus test referrals for individuals who are suspected of being currently infected. We also offer orders for antibody blood tests, which can detect whether an individual has been infected by the COVID-19 virus at least two weeks prior but have fully recovered. As new testing methods evolve, we will adapt our test offerings as appropriate.

Customized Package Design

We work with you one-on-one to determine how your specific workforce can safely return to work with peace of mind. Solutions vary depending on the demographics, location and workplace duties – we don’t take a one-size-fits-all approach. Plus, we can provide you with additional telehealth services – such as therapy, teen therapy, psychiatry and men’s and women’s health – to ensure your team remains productive and healthy beyond COVID-19 concerns.

How We Can Help Your Employees

Employees With Symptoms

  • 24/7/365 access to virtual medical visits offering COVID-19 screenings.
  • One-on-one Care Coordination support to walk employees through next steps for how to get diagnostic (PCR) testing, if deemed necessary.
  • COVID-19 confirmed and presumptive treatment recommendations from licensed, board-certified medical providers.
  • “Excuse from work” notes accessible via the MeMD patient portal.
  • “Release” notes accessible via MeMD’s patient portal when CDC guidelines have been met for discontinuing home isolation.
  • Provider assistance to complete the medical portion of an employee’s disability paperwork, when appropriate.
  • Access to teletherapy for help coping with additional mental and emotional stressors, including treatment for anxiety, PTSD and substance misuse or abuse.

Employees Without Symptoms

  • Access to the MeMD Symptom Screener via a computer or mobile device for one-time or ongoing assessments in the workplace.
  • Ability to have antibody tests ordered and reviewed through a virtual visit, 24/7/365, in partnership with LabCorp® and Quest Diagnostics.
  • “Excuse from work” notes for those who need to be quarantined because they have tested positive for COVID-19, came in contact with a COVID-19 patient or have traveled to certain regions.
  • Provider recommendation for special accommodations for vulnerable populations who might need to take extra precautions.
  • Access to teletherapy for help coping with additional mental and emotional stressors, including treatment for anxiety, PTSD and substance misuse or abuse.

Their Families

  • “Excuse from work” notes for family members who serve as caretakers of COVID-19 patients.
  • Access to teletherapy for help coping with additional mental and emotional stressors, including treatment for anxiety, PTSD and substance misuse or abuse.
  • Access to specialized therapy for youth ages 10 to 17 who are dealing with additional mental and emotional issues associated with missed school, activities and quarantine.


Let's Get Back to Work

Tell us your name, needs and best time to connect. We can help ensure you and your employee are ready this next phase.

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*If this is a medical emergency or crisis situation, dial 911 immediately for assistance. 

Telemedicine is not appropriate for a medical, mental health, or behavioral health emergency. 

MeMD® gives you access to online medical consultations (aka “online doctor visits”) with physicians, nurse practitioners, and physician assistants who can write prescriptions when medically necessary and permitted by state law. MeMD® also gives you access to online counseling or talk therapy with behavioral health providers; however, therapists cannot write prescriptions. MeMD® is a telehealth company, not an online pharmacy, and medications cannot be purchased or dispensed from MeMD® directly. MeMD® is not a replacement for your primary care physician or annual doctor’s office visit. Subject to state regulations, MeMD® is available nationwide with providers licensed to practice in your state who use video and/or audio technology.

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